Privacy Policy
1. Overview
(a) Lo de Gabo Pty Ltd (ACN 647 253 254, Liquor Licence No. 36312023) (us/we/our) operates a business which sells liquor and related items online (Services). We have a website to promote our Services located at lodegabo.au (Websites).
(b) We are not bound by the Privacy Act 1988 (Cth) (Privacy Act). However, we take the privacy of personal information seriously.
(c) We will handle personal information that we collect or obtain in connection with the provision of our Services and your interactions with the Websites and us in accordance with this Privacy Notice (Notice). For the purposes of this Notice, “personal information” has the meaning as defined in the Privacy Act.
(d) This Notice also contains information about how you may access and seek correction of your personal information held by us, and how to make complaints about any privacy-related concerns.
(e) If we change this Notice, we will display notice of changes on our Website or otherwise notify you in writing.
(f) If you provide a pseudonym to us or wish to remain anonymous in the course of requesting our Services, we may not be able to provide the full extent of our Services, however your use of the Website will not be limited.
2. How do we collect your personal information?
(a) We collect your personal information in the following circumstances:
(i) where you have requested our Services to be provided to you;
(ii) where you complete a form or registration process in relation to our Services on the Websites, or otherwise;
(iii) where you have inquired or otherwise communicated with us in person, over email or phone, or otherwise;
(iv) where you are interacting with the Websites, through the use of browser ‘cookies’ or trackers;
(v) where your employer provides us with your personal information for the purposes of allowing us to contact a representative of your employer in relation to our Services; and
(vi) in such other situations, which we will inform you from time to time, where we collect personal information from you that is reasonably necessary for the proper function of our Services.
3. What personal information do we collect?
(a) The kinds of personal information we may collect from you will depend on your relationship with us and the nature of your interaction with us.
(b) We often collect and store names, addresses, e-mail addresses, birth dates, phone numbers, geographical information, business information, credit or debit card information and other personal information that you may voluntarily provide to us to assist us to provide our Services or to otherwise interact with our business.
(c) Because of the nature of the Services we provide, we may require you to accurately identify yourself so that we can ensure that we invoice and deliver our Services to the intended party. If you provide contact details of a representative of your organisation for this purpose, you must provide accurate personal information of your representative as it is otherwise impracticable for us to provide our Services to your organisation.
3.1 Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
3.2 Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
4. What do we do with your personal information?
(a) We will not sell or trade your personal information to any third party, organisations or individuals without your consent, other than if we are required to do so by law.
(b) We may use and disclose your personal information for the following purposes:
(i) providing our Services to you;
(ii) to provide you with further information about products and services you requested;
(iii) to personalise your experience of our Services and the Websites;
(iv) to respond to feedback and complaints;
(v) for the development of new services or products;
(vi) for enforcement of the Terms of Use on our Websites;
(vii) for enforcement of contractual agreements for our Services or otherwise in relation to our business;
(viii) for direct marketing purposes;
(ix) to notify you of important changes to our Websites or content on the Websites that may be of interest to you; and
(x) for any other purpose for which you give your consent.
(c) We may also disclose your personal information:
(i) to third parties used by us to assist with providing the Services that you have requested, including sub-contractors, our Websites’ hosting provider and technology service providers;
(ii) to any duly authorised law enforcement officer, or any other person, authorised by any law to receive your personal information from us;
(iii) to lessen or prevent serious threats to the health and safety of an individual or the general public; and
(iv) to assist in locating missing individuals.
5. Do we send your personal information to parties outside Australia?
(a) From time-to-time, we use third-party service providers for digital cloud storage, web hosting or other technology-related services in connection with providing our Services. We may disclose your personal information to these third party services providers.
(b) As some of our third-party service providers operate globally, we cannot say with certainty where their servers are located or the countries out of which they operate at any given time. Further, these locations may be subject to change without notice to us.
6. Are we responsible for third parties websites and social media links?
This Notice applies solely to personal information collected with regard to providing our Services. We are not responsible for the collection of information and/or privacy practices of any third parties whose websites may be linked to on our Website, our social media accounts (e.g. Facebook, Twitter, YouTube) or in our e-mail communications to you. We refer you to the privacy policies and terms of use for the relevant third parties.
7. Will we send direct marketing communications to you?
(a) You agree that your personal information may be used by us to offer you new products and services, notify you of new developments to our Services, or to make other promotional communications to you related to our Services.
(b) If you do not wish to receive direct marketing communications from us, you may opt-out any time by clicking the link for opting-out in e-mail communications sent to you, or by contacting us (see section 10).
8. How do we keep personal information secure?
(a) You should be aware that there are inherent risks associated with the transmission of information via the Internet. Data security measures can never be guaranteed. This means that while we take steps to protect your personal information, we cannot guarantee its security.
(b) If you suspect any misuse or loss or unauthorised access, modification or disclosure of your personal information provided to us, please contact us immediately.
9. Will we transfer your personal information?
If we are involved in a sale, merger, consolidation, change in control, transfer of substantial assets, reorganisation or liquidation, we may transfer, sell or assign your personal information collected by us to one or more relevant third parties in our sole discretion.
10. What if I have questions or complaints about this Notice?
(a) If you:
(i) have any questions about this Notice;
(ii) wish to request access to any personal information that we hold;
(iii) wish to correct or update your personal information that we hold; or
(iv) wish to make a complaint or discuss any other privacy concerns you may have;
please contact us via email on [email protected] or by post at:
Lo de Gabo
RE: Privacy Officer
PO Box 204
Elwood, Victoria 3184
(b) We reserve the right to charge for reasonable expenses that we may incur in preparing and sending you a copy of your personal information.
(c) If you have a complaint or a privacy-related concern, please give us the opportunity to resolve matters by contacting us first using the methods outlined above. Once we have received a complaint, we will try to work with you to resolve the matter.
(d) For further information on privacy, you may wish to visit the websites of the Office of Australian Information Commissioner (OAIC): https://www.oaic.gov.au/.